Questions, answered plainly.

A training institute whose grooming, etiquette and executive-presence programmes are designed and overseen by Sabira Merchant. Sessions are delivered by faculty she has trained and certified on her curriculum. Princeton Academy, a corporate training provider in Mumbai since 1997, facilitates the institute: venues, batches, registrations, certificates and in-company contracts.

Same curriculum, scoped differently. An open workshop is the general version, run in Mumbai for a mixed cohort of individuals, with a published date and a per-seat fee. An in-company programme is run for one organisation, adjusted to its industry and roles, delivered where the team is, and comes with attendance and assessment reporting for HR.

Six programmes on one curriculum: Corporate Grooming and Etiquette, Executive Presence for Leaders, Business Dining Etiquette, Grooming and Etiquette for Young Professionals, Client-Facing and Front-Office Etiquette, and Etiquette for International Assignments. All six run as open workshops in Mumbai and are available in-company. See all programmes.

Pick a batch on the open workshops page and register, or message an L&D consultant on WhatsApp at +91 99205 91989 with the programme you want. You will receive the batch details, the fee and a payment link. A seat is confirmed once payment is received, and you get a registration confirmation by email.

For the fee, talk to our L&D consultants on WhatsApp at +91 99205 91989 or at register@princetonacademy.co.in. Every seat includes materials, the certificate, lunch and tea, and group bookings of three or more are priced together. The fee depends on the programme, the venue and the format.

Yes. Three or more seats on the same batch are priced together, and one invoice can cover the group. For larger groups, or if you want the programme scoped to your organisation, an in-company programme is usually the better route. See For companies.

Come as you would to an important client meeting. Business formal or smart business wear is right for every programme. Dress is discussed and corrected as part of the day, so wear what you actually wear to work, not what you think the institute wants to see. The Business Dining Etiquette workshop takes place at a working meal, so dress for a restaurant setting.

Participants who complete the programme and its assessment receive a certificate of completion on the Sabira Merchant curriculum, issued through Princeton Academy. It records the programme, the date and the standard met. It is not issued for attendance alone. Princeton Academy confirms certificates on request at register@princetonacademy.co.in.

In Mumbai, at hotel or training venues confirmed with each batch. The venue is named on the batch listing and in your registration confirmation. Open workshops are not held at the Princeton Academy office.

Yes. Princeton Academy Mumbai II Pvt. Ltd. issues a GST invoice for every registration and in-company contract. Give your company name and GSTIN at the time of booking if you want the invoice raised to your organisation.

Transfers and cancellations are handled as stated on your registration confirmation. Read it when it arrives, because the cut-off dates differ by batch. If a batch is rescheduled by the institute, you may transfer to the new date or ask for a full refund.

Usually, yes. Substitutions are accepted as stated on your registration confirmation. Write to register@princetonacademy.co.in with the substitute’s name and contact details before the batch so the materials, certificate and venue list are correct.

Enquiry and registration details are used to answer you, run the programme and issue invoices and certificates. They are not sold. The privacy policy sets out what is collected, who processes it and how to ask for a correction or deletion. Registration terms are on the terms page.